Sun Siyam Olhuveli Maldives recently celebrated World Smile Day with a week-long event from October 4th-10th, 2024, to highlight the importance of a smile in the hospitality industry.
The celebration engaged team members throughout the resort, offering a variety of fun and interactive activities that underscored the impact of a simple but powerful gesture—the smile. Themed workshops and team-building exercises were among the highlights, emphasising how smiling can enhance guest satisfaction, strengthen team dynamics, and leave lasting positive impressions.
As part of the event, the resort welcomed renowned coaching expert Nick Jonsson as the keynote speaker on October 7th and 8th. Addressing the team members, Jonsson shared insights on emotional intelligence and the power of positivity in professional settings. His expertise in personal development and leadership provided the staff with actionable strategies to integrate positive gestures into daily interactions with guests and colleagues, ensuring that Sun Siyam Olhuveli Maldives maintains its standing as a leader in hospitality excellence.
General Manager Hassan Adil stressed the significance of the initiative, stating, “In our industry, a smile is not just a greeting; it is a vital part of creating memorable experiences for our guests. World Smile Day serves as a reminder that cultivating a positive environment starts with our team. We are committed to fostering a culture where every team member feels empowered to share their smiles and make a difference in the lives of our guests.”
The World Smile Day celebration not only lifted spirits but also reinforced the resort’s commitment to hospitality grounded in empathy and joy.
